Terms and Conditions

Last Updated: April 1, 2025

1. Introduction

Welcome to AMPD. These Terms and Conditions ("Terms") govern your use of our website located at liveampd.com ("Site") and your purchase of products from AMPD. By accessing our Site and/or purchasing our products, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site or purchase our products.

2. Definitions

  • "Company," "we," "us," "our": Refers to AMPD.
  • "User," "you," "your": Refers to any individual accessing our Site or purchasing our products.
  • "Products": Refers to the items offered for sale on our Site.

3. Use of the Site

  • Eligibility: You must be at least 18 years old to use our Site and purchase our Products.
  • Account Responsibility: If you create an account on our Site, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

4. Orders and Payment

  • Order Acceptance: All orders placed through our Site are subject to acceptance by us. We may refuse or cancel any order for any reason.
  • Pricing: All prices are listed in United States Dollars (USD) and are subject to change without notice. Prices do not include applicable taxes or shipping charges.
  • Payment Methods: We accept the following payment methods:
    • Credit/Debit Cards: Visa, MasterCard, American Express (Amex), Discover
    • Shop Pay: Fast 1-click checkout with an option for installments
    • Apple Pay & Google Pay: Convenient for mobile users
    • PayPal
  • By providing a payment method, you represent that you are authorized to use it and authorize us to charge your order to that method.

5. Shipping and Delivery

  • Processing Time: Orders are processed within 1–2 business days.
  • Shipping Methods and Costs: We offer various shipping options. Shipping costs and delivery times vary based on the method and destination. See our Shipping Policy for details.
  • International Shipping: We offer standard international shipping. Extra fees and longer delivery times may apply depending on the destination.

6. Returns and Refunds

  • Return Policy: We accept returns of unused and undamaged products within 30 days of delivery. Items must be in new condition, unworn, and include all original packaging and tags. Products showing wear may not qualify for a refund.
  • Return Process: To start a return, contact us at sales@liveampd.com or cs@liveampd.com with your order number and reason for return. We'll send instructions for returning your item.
  • Refunds: After we inspect your return, we'll notify you of the approval or denial of your refund. If approved, refunds will be processed within 14 days to your original payment method. Shipping charges are non-refundable unless the return is due to our error. Return shipping costs are your responsibility.

7. Intellectual Property

All content on our Site—including text, graphics, logos, images, and software—is the property of AMPD or our content suppliers and is protected by intellectual property laws. You may not use or distribute any content without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, AMPD is not liable for any indirect, incidental, or consequential damages resulting from your use of our Site or Products. Our total liability is limited to the amount paid for the specific Product involved in the claim.

9. Indemnification

You agree to indemnify and hold harmless AMPD, its affiliates, officers, employees, and agents from any claims, losses, damages, or liabilities arising from your use of the Site or violation of these Terms.

10. Governing Law

These Terms are governed by the laws of the State of Illinois. Any legal disputes must be resolved in the courts located in Cook County, Illinois.

11. Changes to These Terms

We may update these Terms at any time. Changes take effect immediately upon posting on the Site. Continued use of the Site after updates means you accept the revised Terms.

12. Contact Information

For any questions about these Terms, please contact us:

AMPD
1229 E Algonquin Road, Suite G
Arlington Heights, Illinois 60005
Email: sales@liveampd.com, cs@liveampd.com
Phone: 413-438-2673